IO, l'app dei servizi pubblici

3.3
92.3K reviews
10M+
Downloads
Content rating
Everyone
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About this app

IO allows you to interact easily and securely with various Italian, local or national Public Administrations, bringing together all their services, communications and payments in a single app.
In particular, through IO you will be able to:

- receive relevant messages and communications from public, local or national bodies;
- remember and manage your deadlines towards the Public Administration, adding reminders directly to your personal calendar;
- receive payment notices, with the possibility of paying services and taxes from the app in a few seconds (directly from the message or via QR scan of the paper notice);
- keep track of your payments to the Public Administration, thanks to the history of the operations carried out.

To start using IO, you must register with your SPID credentials or, alternatively, with your Electronic Identity Card (CIE). After the first registration, you will be able to log in more easily by entering the PIN you have chosen or via biometric recognition (fingerprint or face recognition), maintaining secure authentication.

IO is a project that grows day after day, also thanks to feedback from citizens: if while using it you see something that doesn't work or that you think could be improved, you can report it using the appropriate tools in the app.

Accessibility statement: https://form.agid.gov.it/view/50a3e66c-252e-416d-b96a-9717141161b4
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
90.8K reviews
Andrea Comaschi
February 12, 2021
Impossibile caricare le carte bancomat ING (VPAY). Ho aggiornato una delle carte di credito, ho dovuto confermare che intendevo usarla per il cashback, ma dopo averla attivata per tale scopo (controllando attentamente) mi sono ritrovato la carta come da attivare. Ho perso in tal modo diverse transazioni di importo rilevante. Pessimo It is not possible to upload ING bancomat (VPAY). I updated one of the credit cards, I had to to confirm that I intended to use it for the cashback but, after having activated it (carefully checking), I discovered that the card resulted not active. For this reason I lost the registration of many relevant expenses. Real bad.
49 people found this review helpful
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Davide B.
March 1, 2022
Useless. I can't pay my PagoPa notice in any way. It gets stuck in "We are checking the infos of your notice". Italy is a country with the highest levels of burocracy, and expects everyone to do everything digitally by taxing or banning operations through a physical place, when their systems are absuolte garbage.
121 people found this review helpful
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Joe Lang
December 7, 2020
An absolute waste of time. Wallet doesn't load or accept payment method. None of the links work and the app sends you in circles of non-functioning error messages. Shocking.
56 people found this review helpful
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What's new

La versione più recente risolve vari problemi tecnici e migliora le prestazioni dell'app.